Jones Kayaki

Credit Administration Officer

Located along Nkrumah road, NSSF Building 11th floor. Mombasa Kenya.

Personal Information

Skill

Meeting Sales Targets (%)
Client Satisfaction

Know About me

As a Credit Administrator Mr. Kayaki has targets on a regular, weekly, or monthly basis. By inspiring his team to meet individual sales targets and enable employees to perform more than harder. Mr. Kayaki understands the importance of praising and rewarding team members who perform a stellar job and implement bonus and prize programs or accomplishments for “employee of the month.”

Capabilities

  • Develop and implement sales strategy. This includes developing strategic sales plans that expand the customer base and ensuring that the company maintains a strong industry presence.
  • Responsible for the day-to-day activities of the sales and customer support Team.
  • Meet your Target and those of the team as a whole.
  • Assist in the smooth running of the section and its team.
  • Ensure continuous and thorough training of sales agents through mastery of product knowledge.
  • Perform competitor analysis to determine optimal pricing, price review and surveys to ensure profitability and sustainability.
  • Achieve maximum profitability and growth in accordance with organization plans.
  • Maintain accurate records of leads/prospects, pricing sales and activities.
  • Prepare and deliver sales reports to management.
  • Establish and maintain effective working relationships with clients, staff and other partners.
  • Ensure client complaint resolution and excellent customer service
  • Report on the performance of team members and mission-related goals.
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